I think all of us at one time or another have had to wait on hold waiting to talk to customer service for what seems to be an eternity, plus more companies are going the recorded answer call where they give you 50 different extensions. It can make you pull your hair out, or maybe not?
People in the Berkshires who are used to depending on the bus service to get back and forth to work now are worried about losing their jobs because they can't get to work because of the strike.