The city of Pittsfield rolls out a new COVID-19 vaccination information hotline to provide residents with updated information.

Here's the Press Release from the City of Pittsfield and the Mayor's Office:

In light of mounting inquiries regarding COVID-19 vaccinations, the City of Pittsfield’s Department of Health has established a new dedicated hotline to provide residents with updated information. The hotline, which can be accessed by calling 413-449-5575, will officially go into service this weekend.

Information will be updated on Mondays or as new information is available.

The hotline’s first message read as follows:

“You have reached the Berkshire County COVID-19 Vaccination Information Line. This is a recorded message. It will be updated on Mondays, or as new information becomes available. A copy of this message can also be found on the City of Pittsfield website.

Today is Friday, Jan 15. At this time we are vaccinating only those individuals who are in Phase 1. You can learn more about the phases and when you might be eligible for a vaccination by clicking here. Please note that this webpage is updated at least twice a week.

In Berkshire County, COVID-facing health care workers, long-term care, and first responders have been vaccinated. On Jan. 16, we will begin vaccinating those who live and work in congregate settings, as well as those who work as home health care workers.

Identification proving eligibility, such as a work ID badge or a recent paystub will be required for everyone. If you do not fit in these eligibility groups, please do not attempt to register for a clinic, even if you receive a link from someone. We appreciate your patience, as we get to everyone in turn.

The VA in Northampton is making appointments for veterans, prioritizing by age. You can call the VA Clinic at 413-584-4040 for more information and to make an appointment.

We expect to finish up Phase 1 with non-COVID facing health care workers in the next couple of weeks and will move on to Phase 2 when given permission to do so from the state Department of Public Health.

The first group to be vaccinated in Phase 2 will be those who are 75 years of age or older and those with certain health conditions that put them at higher risk of severe COVID disease. There is currently no way to register for an appointment if you are in Phase 2 or Phase 3; you will be contacted by your physician or notified via the media or your municipality. Once registration information is available this message will also be updated.

Thank you. Please remember to help keep the community safe until we are all vaccinated by wearing a mask and continuing to socially distance.”

For more information, please visit the COVID-19 page on the city’s website at

WUPE logo
Enter your number to get our free mobile app

The 100 Best Places to Live on the East Coast

More From WUPE